Saturday, October 25, 2014

Why did Amazon's Fire phone fail?

In today's mobile age of technology you don't have long to make a splash in the marketplace. So when your new mobile device has only sold 35,00 units, been the main cause of a $170 million dollar write-off and you still have $83 million dollars worth of inventory in limbo all after just 3 months it is time take a look at what went wrong. This the problem that Seattle-based Amazon faces after their first attempt at enter the smartphone marketplace didn't quite go as planned. Now they need to ask themselves: What went wrong? Can we salvage this or do we need to start over?
Shortly after Jeff Bezos first announced the Fire smartphone in June the critics started their attacks. Their was talk that limiting it an AT&T exclusive was a big mistake, others cited that users will not want to abandon their android smartphones for an offshoot that has less apps and the smartphone is just poorly constructed inside and out. Where the critics right from the start? Was Amazon that far off base with their smartphone? On the first two it seems the critics were right on the mark.
Even thought the iPhone was a success when it started out as an AT&T exclusive that was in 2007 when the smartphone market was still in the growing stages. In 2014 with the smartphone market more developed it seems that the days of exclusives are over. Looking at the marketshare of mobile device it does appear that the quality and quantity of available apps does matter. While Amazon uses android as the base for their operating system has been altered to the point that it can not use the apps from Google play and is limited to what is available in Amazon's app store. On the third criticism the verdict is sort of a mixed bag with some people split on the outward design of the smartphone. The two problems here seem to be the interface that is constantly moving your apps with their last used functionality and the lack of popular apps.
All of these problem can be overcome but to what cost to Amazon? The interface problem could be just a matter of a simple update. The amount of apps that the smartphone can use might be a little more with either Amazon going to start android or speed up the rate of app compatibility. The carrier problem could just be a matter of unlocking the smartphone altogether so a wider group can use it.
Related articles worth looking at:


No comments:

Post a Comment